Field Service ERP - Ticketing Dashboard

Total

Unassigned

Assigned

In Progress

Overdue

Closed

Sales – NewHighAI: 94% confidence

Solar panel system quote – roof assessment needed

Bury Solar LtdBL9 7NYReceived: 2 hours ago

First contact due in 45 min

Unassigned

Service/TechnicalHighAI: 92% confidence

Inverter malfunction – System offline

Manchester Energy CoM25 2ERReceived: 1 hour ago

First contact due in 30 min (Overdue)

Assigned to Jordan F.

Sales – ExistingMediumAI: 87% confidence

Maintenance package renewal

Oldham RenewablesOL1 4ERReceived: 3 hours ago

First contact due in 2 hours

Assigned to Sarah M.

Service/TechnicalHighAI: 98% confidence

Battery storage not charging

Wigan Power SystemsWN3 4ABReceived: 30 min ago

First contact due in 1.5 hours

Unassigned

Sales – NewMediumAI: 76% confidence

Scaffolding quote for Warrington site

Northern Build LtdWA2 8JDReceived: 4 hours ago

First contact due in 45 min (Overdue)

Unassigned

FinanceLowAI: 85% confidence

Invoice discrepancy on project TK-2024-089

Bolton InstallationBL1 2AAReceived: 5 hours ago

First contact due in 2.5 hours

Assigned to Alex T.

General/UnclearLowAI: 61% confidence

General inquiry – not sure which service

Stockport FacilitiesSK1 3XEReceived: 45 min ago

First contact due in 1 hour

Unassigned

Service/TechnicalMediumAI: 91% confidence

Annual compliance inspection due

Ashton EnergyOL6 9QXReceived: 6 hours ago

First contact due in 5 hours

Assigned to Mike D.

Sales – NewHighAI: 89% confidence

Fire alarm system installation quote

Trafford SecurityM35 0HSReceived: 1.5 hours ago

First contact due in 1 hour

Unassigned

Sales – ExistingMediumAI: 93% confidence

Contract renewal – rate review

Rochdale FacilitiesOL11 1ABReceived: 2.5 hours ago

First contact due in 3 hours

Assigned to Emma L.